COMMON QUESTIONS

Do you have a minimum order ?
Our minimum order is $10.00 not including postage

 

What payment methods do you accept ?

We accept all major credit cards. All credit card payments are verified and processed by Shopify Payments. We do not store any credit card information on our servers.

Payments can also be made using credit, debit cards or e-cheque with PayPal Express Checkout. Please note that PayPal e-cheques take approx. 3-5 days to clear and we won't be able to ship your order until we are advised that the cheque has cleared. Before processing your payment, please make sure the address shown on your PayPal account is the correct shipping address. 

Buy Now Pay Later with PayPal. Divide your purchase into 4 interest free instalments. Checkout with PayPal, choose "PayPal pay in 4" and complete your purchase.

Buy Now Pay Later with AfterPay or Zip. We have partnered with AfterPay and Zip to provide you with an easy payment option to buy now and pay later with no interest! You must have an account with AfterPay or Zip in order to use this as a payment option. 

What are your shipping charges ?

Please refer to our Shipping Policy

What is your return policy ?

 Please refer to our Returns Policy 

Do you offer wholesale accounts ?

We aim to offer our customers high quality products at affordable prices. Our products are already discounted and are selling at below regular retail pricing, therefore regrettably we are unable to offer wholesale discounts. 

Do you offer local pick-up ?

Unfortunately we don't have the facility to sell face-to-face or offer local pick-up, but we will process your order quickly and ship it the following business day at the latest. We offer free delivery on all orders over $100 value.

Do you ship internationally ?

Currently orders placed on this website are delivered within Australia only. If you reside outside of Australia and would like to place an order, please email us at info@ozbeads.com.au to inquire about international delivery.