Delivery within Australia: standard post flat rate from $5, free express delivery on orders over $100

FAQ

PAYMENTS:

We accept all major credit cards and all payments are made through Shopify Payments. We do not store any credit card information on our servers.

Payments can also be made using credit or debit cards via Paypal Express Checkout. Before processing your payment, please make sure the address shown on your PayPal account is the correct shipping address. 

SHIPPING & RETURNS:

For domestic and international delivery and returns details please refer to our "Shipping & Returns" Information on the home page or follow this link:  ozbeads.com.au/pages/shipping-returns

WHOLESALE:

We aim to offer our customers high quality products at affordable prices. Our products are already discounted and are selling at well below regular retail pricing, therefore regrettably we are unable to offer wholesale discounts. 

LOYALTY DISCOUNT:

We offer a 10% 'Loyalty Discount' to customers whose orders reach the amount of $1000 over a 12 month period (not including shipping charges). Once you reach the required minimum amount spent, we will email you a discount code which can be used on all future purchases (conditions apply *). If you believe that you are eligible and did not receive the code, please contact us at info@ozbeads.com.au

* Loyalty Discount Conditions: * Discount is valid on all orders regardless of value and will be applied to all products but not shipping charges. * Loyalty Discount can't be combined with any other offer * Loyalty Discount will expire if no purchases are made over the period of 6 months. To maintain your Loyalty Discount you are required to place an order at least once every 6 months.

If you need assistance please do not hesitate to contact us at info@ozbeads.com.au