Shipping Information

MINIMUM SPEND:

The minimum spend for an order is $10 (inclusive of GST). 

SHIPPING WITHIN AUSTRALIA:

Flat Rate Delivery in Australia:

$8.90 Standard Post

$11.90 Express Post 

Free Express Post delivery on orders value $100 and over (excluding postage) 

$2.90 signature on delivery is additional to the above rates and can be added at the checkout.

Please Note:

All orders are delivered by Australia Post and will be Safe Dropped 

We don't take responsibility for orders that are lost or stolen once your parcel has been delivered to the correct delivery address. 

To ensure safe delivery please consider to have your order delivered to a P.O. Box or secure Australia Post Parcel Locker. Alternatively please choose postage with 'signature on delivery' at the checkout. 

Orders will be dispatched within 1-2 business days after receipt of payment. Approximate transit time for standard Australia Post delivery is 2-14 business days depending on your location. If you require faster delivery please select Express Post at the checkout. 

INTERNATIONAL SHIPPING: 

Currently orders placed on this website can only be delivered within Australia. If you are located outside of Australia and would like to place an order please contact us at info@ozbeads.com.au and we will be happy to assist you with a shipping quote. Alternatively you can use Australia Post postage calculation found here 

Orders will be shipped with tracking and delivered by your local postal provider. You will be notified of the tracking number soon after dispatch.

Please note: We are not registered to collect GST/VAT in any country outside of Australia and therefore the pricing does not include these taxes.

ANY CUSTOMS DUTIES AND/OR OTHER RELEVANT TAXES IMPOSED BY THE DESTINATION AUTHORITIES, ARE THE RESPONSIBILITY OF THE PURCHASER AND MUST BE PAID BY THE RECIPIENT OF THE PARCEL.

Customs policies vary for each country. Please make sure you are aware of your local Customs regulations prior to making a purchase. If in doubt please contact your local Customs Office for further information. 

Shipments which are rejected by the receiver or marked as undeliverable may result in the customer incurring a redirection fee. If the package is returned to us, the customer forfeits the original shipping cost and any redirection fees charged by the shipping provider.

All international shipments will be marked as "merchandise", without exceptions.
We are legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.